Terms of Service

Effective Date: January 1, 2026
Last Updated: March 11, 2026

These Terms of Service (“Terms”) govern your access to and use of the website and services provided by Claims Roofing (“Company,” “we,” “us,” or “our”). By accessing or using this website (the “Site”), you agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree with these Terms, please do not use this Site.

1. SMS Messaging Terms & Compliance

Program Description

Our messaging program sends appointment confirmations, reminders, service updates, and customer support messages to customers who have requested services from Claims Roofing through our website, scheduling forms, or other communication channels and have explicitly opted in to receive SMS notifications.

Opt-in is collected through web forms containing a dedicated checkbox indicating consent to receive SMS communications.

Messages may include:

• Appointment confirmations

• Appointment reminders

• Rescheduling notifications

• Service updates

• Customer support communications

Cancellation Instructions

You may cancel the SMS service at any time by replying:

STOP

to the number from which you received messages. After sending “STOP,” you will receive a confirmation message and will no longer receive SMS communications from us unless you opt in again.

Support Information

If you experience issues with the messaging program, reply with:

HELP

for assistance, or contact us at:

Email: support@claimsroofingandrestoration.com
Phone: (770) 969-0888

Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages.

Message & Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies depending on your service requests and appointment schedule. For questions regarding your messaging or data plan, please contact your wireless provider.

Supported Carriers

Our SMS messaging program works with most major U.S. carriers including:

• AT&T

• T-Mobile

• Verizon

• Sprint

• Most regional carriers

Age Restriction

You must be 18 years of age or older to participate in our SMS messaging program.

Privacy Policy

For privacy-related inquiries, please review our Privacy Policy available at:

www.claims-roofing.com/privacy-policy

We comply with all applicable regulations regarding SMS communications, including the Telephone Consumer Protection Act (TCPA) and CTIA messaging guidelines.

2. Website Use and Acceptance of Terms

By accessing or using this Site in any manner, whether automated or otherwise, you agree to be bound by these Terms of Service.

We reserve the right to update or modify these Terms at any time. Any updates will be posted on this page with a revised effective date. Continued use of the Site following any changes constitutes acceptance of the revised Terms.

3. Services

This website provides information regarding roofing services offered by Claims Roofing, including but not limited to:

• Roof inspections

• Roof repairs

• Roof replacements

• Storm damage assessments

• Insurance claim assistance

Any estimates or service information provided through the website are for informational purposes only and do not constitute a binding agreement until confirmed by the company.

4. Appointments and Inspection Requests

Users may submit service requests or inspection inquiries through forms on this Site. Submitting a request does not guarantee an appointment until the request has been reviewed and confirmed by our team.

We reserve the right to accept or decline service requests at our discretion.

5. Online Store

This Site may offer branded merchandise or promotional items for purchase. All purchases are subject to product availability. Prices, product descriptions, and availability may change without notice.

6. Payments

Payments for merchandise purchases are processed through secure third-party payment processors. Claims Roofing does not directly store or process credit card information.

By submitting payment information, you represent that you are authorized to use the payment method provided.

7. Shipping and Delivery

Merchandise orders are fulfilled through third-party fulfillment partners. Delivery timelines may vary depending on product availability, manufacturing time, and shipping location.

Claims Roofing is not responsible for delays caused by shipping carriers or fulfillment providers.

8. Returns and Refunds

Returns and refunds for merchandise may be accepted according to our return policy. Customers should contact us if they receive incorrect or defective items so we can assist in resolving the issue.

9. Intellectual Property Rights

Ownership

All content available on this Site, including text, graphics, logos, images, designs, and other materials, is the property of Claims Roofing or its licensors and is protected by copyright, trademark, and intellectual property laws.

Limited License

The Site and its content are provided for personal, non-commercial use only. You may not copy, reproduce, distribute, modify, or create derivative works from any material on this Site without prior written permission.

You may print or download individual pages for personal use provided that all copyright and proprietary notices remain intact.

User Submissions

If you submit or post content to us (including comments, reviews, photos, or other materials), you represent that you have the right to share such content and grant us a non-exclusive, royalty-free, perpetual license to use, display, distribute, and reproduce such content for business purposes.

10. Third-Party Links

This Site may contain links to third-party websites or services. These links are provided for convenience only. Claims Roofing does not endorse or control these external websites and is not responsible for their content, policies, or practices.

11. Disclaimers

The information and services provided through this Site are offered “as is” and “as available” without warranties of any kind, either express or implied.

To the fullest extent permitted by law, Claims Roofing disclaims all warranties including but not limited to:

• Merchantability

• Fitness for a particular purpose

• Non-infringement

We do not guarantee that the Site will be uninterrupted, error-free, or completely secure.

12. Limitation of Liability

To the fullest extent permitted by law, Claims Roofing shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or related to your use of this Site or reliance on information provided through the Site.

13. Account Registration

Certain features of the Site may require registration. You agree to provide accurate and complete information when creating an account and are responsible for maintaining the confidentiality of your login credentials.

You are responsible for all activities conducted under your account.

If you suspect unauthorized use of your account, please notify us immediately.

14. Termination

We reserve the right to terminate or suspend access to the Site without notice if we determine that you have violated these Terms or engaged in unlawful or harmful conduct.

Upon termination, your right to use the Site will immediately cease.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the state in which Claims Roofing operates. Any disputes arising under these Terms shall be resolved through binding arbitration in the applicable jurisdiction.

16. Changes to These Terms

We may revise these Terms of Service at any time. The most current version will always be posted on this page with the updated effective date.

17. Contact Information

If you have any questions regarding these Terms of Service, please contact:

Claims Roofing
Phone: (770) 969-0888
Email: support@claimsroofingandrestoration.com
Website: www.claims-roofing.com

By using this website and our services, you acknowledge that you have read, understood, and agree to these Terms of Service.