Claims Roofing and Restoration

Effective Date: Jan 1st, 2026

SMS Messaging Terms & Compliance

1. Program Description:
This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Claims Roofing and Restoration through our website at www.claims-roofing.com, or via our scheduling forms, and have explicitly opted in to receive SMS notifications.

Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, service updates, and customer support communications.

2. Cancellation Instructions:
You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.

To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. Support Information:
If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to:

Email: support@claimsroofingandrestoration.com
Phone: (770) 710-1436

4. Carrier Liability:
Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates:
Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.

6. Supported Carriers:
Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

7. Age Restriction:
You must be 18 years or older to participate in our SMS program.

8. Privacy Policy:
For privacy-related inquiries, please refer to our Privacy Policy at:
www.claims-roofing.com/privacy-policy

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

General Terms

This website (the "Site") is owned and operated by Claims Roofing ("COMPANY," "we" or "us"). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on the use of the Site from time to time. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.

Intellectual Property Rights

Our Limited License to You

This Site and all materials available on the Site are the property of Claims Roofing and Restoration and/or its licensors and are protected by copyright, trademark, and other intellectual property laws.

The Site is provided solely for your personal, non-commercial use. You may not use the Site or its materials in a manner that constitutes infringement or has not been authorized by us.

You may download or print one copy of individual pages for personal, non-commercial use, provided all proprietary notices remain intact.

Your License to Us

By submitting or posting any material (including comments, photos, reviews, or other content), you represent that you have the rights to such material and grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, distribute, and display such content.

Disclaimers

The Site may contain links to third-party websites. We do not endorse or assume responsibility for any third-party content, products, or services.

All information and services are provided "as is" and without warranties of any kind, either express or implied, including but not limited to merchantability or fitness for a particular purpose.

You agree to indemnify and hold harmless Claims Roofing and Restoration and its affiliates from any claims, damages, or liabilities arising from your use of the Site or violation of these Terms.

Online Commerce

Certain sections of the Site may allow purchases of products or services. We are not responsible for the quality or accuracy of third-party products or services.

Any transactions with third parties are solely between you and the third party. Claims Roofing and Restoration is not liable for any resulting loss or damages.

Registration & Passwords

To access certain features, you may need to create an account. You agree to provide accurate and complete information and are responsible for maintaining the confidentiality of your login credentials.

If you suspect unauthorized use of your account, contact us immediately at:
support@claimsroofingandrestoration.com

Termination

We reserve the right to terminate or suspend your access to the Site without notice if you violate these Terms or engage in unlawful or inappropriate conduct.

Governing Law

These Terms shall be governed by the laws of the state in which Claims Roofing and Restoration operates. Any disputes shall be resolved through binding arbitration in that jurisdiction.

Changes to Terms of Service

We may update these Terms of Service periodically. The latest version will always be available on our website with the effective date.

Contact Us

If you have questions regarding these Terms of Service, please contact us:

Claims Roofing and Restoration LLC
Phone: (770) 710-1436
Email: support@claimsroofingandrestoration.com
Website: www.claims-roofing.com

By using our website and services, you consent to these Terms of Service.